Your vehicle report
2013 Ford Redundant C-MAX Hybrid
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 120
- Received Jan 2013 to Mar 2026
Owner reports
Most reported problems
- 1Battery drains and dies when parked14 complaints · 12% of this vehicle’s complaints
- 2Rear door latch fails to open or close8 complaints · 6.7% of this vehicle’s complaints
- 3Power steering cuts out while driving8 complaints · 6.7% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #13V303000Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
- Recall #13V085000Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 5 crashes, 0 fires, 5 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 10 listed problems by system.
Engine & powertrain
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2013 | 24 |
| 2014 | 19 |
| 2015 | 10 |
| 2016 | 13 |
| 2017 | 13 |
| 2018 | 11 |
| 2019 | 10 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 6 |
| 2023 | 0 |
| 2024 | 4 |
| 2025 | 2 |
| 2026 (to Oct 2026) | 2 |
| Total | 120 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Battery drains and dies when parked | 14 | 12% | – | |
| Rear door latch fails to open or close | 8 | 6.7% | – | |
| Power steering cuts out while driving | 8 | 6.7% | – | |
| Engine won't start or cranks intermittently | 5 | 4.2% | – | |
| Infotainment screen ghost-touches and changes on its own | 4 | 3.3% | – | |
| Steering wheel seizes or locks suddenly | 4 | 3.3% | – | |
| Seat belt fails to latch or retract | 3 | 2.5% | – | |
| Tailgate or trunk latch fails | 3 | 2.5% | – | |
| Unintended acceleration despite braking | 3 | 2.5% | – | |
| Engine suddenly shuts off while driving | 3 | 2.5% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #13V303000July 10, 201333,021 vehicles affected
structure
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
In the event of a crash, an occupant could be at an increased risk of an injury.
Remedy
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
NHTSA recall #13V085000March 7, 20135,675 vehicles affected
latches/locks/linkages
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Remedy
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2013 Ford Redundant C-MAX Hybrid.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN