2021 Ford Mustang Mach E

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #26V417000June 30, 202642,784 vehicles affected

  power train: driveline: differential unit

  Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

  Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

  Remedy

  Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.

• NHTSA recall #25V513000August 8, 20258 vehicles affected

  service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

  Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

  A loss of power brake assist can increase the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

  Remedy

  Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.

• NHTSA recall #25V404000June 13, 2025197,432 vehicles affected

  electrical system: body control module: software; latches/locks/linkages: doors: latch

  Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

  The inability to enter or exit the vehicle in an emergency increases the risk of injury.

  Remedy

  Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

• NHTSA recall #25V315000May 9, 20251,076,138 vehicles affected

  back over prevention: software

  Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

  A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Remedy

  The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

• NHTSA recall #25V130000February 28, 2025626 vehicles affected

  electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software

  Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.

  An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.

  Remedy

  Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.

• NHTSA recall #24V777000October 18, 202450 vehicles affected

  service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

  Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

  A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

  Remedy

  Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.

• NHTSA recall #23V687000October 13, 202334,762 vehicles affected

  electrical system: propulsion system: traction battery: management system/energy control module (bms/becm)

  Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

  An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

  Remedy

  Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

• NHTSA recall #22V412000June 10, 202248,924 vehicles affected

  electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software

  Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.

  An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.

  Remedy

  Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.

• NHTSA recall #22V333000May 13, 2022464 vehicles affected

  power train: automatic transmission: control module: software; vehicle speed control

  Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.

  Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.

  Remedy

  The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.

• NHTSA recall #21V979000December 16, 20212,622 vehicles affected

  seat belts: rear/other: anchorage

  Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."

  Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.

  Remedy

  Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.

• NHTSA recall #21V711000September 14, 202117,692 vehicles affected

  visibility: windshield; visibility: windshield: critical fasteners

  Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

  A windshield that separates from a vehicle during a crash can increase the risk of injury.

  Remedy

  Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.

• NHTSA recall #21V712000September 14, 202113,544 vehicles affected

  visibility: fixed panaramic roof/sky light assembly

  Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.

  A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.

  Remedy

  Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.

• NHTSA recall #21V140000March 5, 20211,258 vehicles affected

  structure: frame and members; suspension: subframe/mounting bracket

  Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

  Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.

  Remedy

  Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.

Other model years

• 2021
• 2022 139
• 2023 129
• 2024 48