2004 Ford Freestar

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #13V081000March 7, 2013196,667 vehicles affected

  seats

  Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

  In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

  Remedy

  Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

• NHTSA recall #12V006000January 9, 2012206,452 vehicles affected

  power train: automatic transmission; power train: automatic transmission: torque converter

  Ford is recalling certain model year 2004 and 2005 Ford Freestar and mercury monterey vehicles. The torque converter output shaft may fail.

  This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the Ford motor company customer relationship center at 1-866-436-7332.

• NHTSA recall #04V446000September 13, 200434,013 vehicles affected

  wheels: hub

  Certain minivans may have been produced with front wheel hub assemblies that were not heat treated correctly. This condition may lead to the development of small cracks in the hub.

  If the cracks were to progress, this could eventually result in wheel separation. Wheel separation may lead to loss of vehicle control, and potentially result in a vehicle crash.

  Remedy

  Dealers will replace the front hub, rotors, and wheel bearings. The recall began september 20, 2004. Owners should contact Ford at 1-800-392-3673.

• NHTSA recall #03V457000November 6, 200323,996 vehicles affected

  steering: hydraulic power assist: hose, piping, and connections

  On certain minivans, the power steering low-pressure line may not be fully seated at the rack and pinion steering gear.

  If this line becomes disconnected, it may create the potential for fluid to come into contact with the exhaust system, which could result in smoke or fire.

  Remedy

  Dealers will inspect the power steering low-pressure line to ensure that it is seated properly at the rack and pinion steering gear. Owner notification began november 10, 2003. Owners should contact Ford at 1-800-392-3673.

Other model years

• 2004
• 2005 886
• 2006 356
• 2007 64