Your vehicle report
2014 Ford Fiesta
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 504
- Received Jan 2014 to Oct 2026
Owner reports
Most reported problems
- 1Rear door latch fails to open or close83 complaints · 16% of this vehicle’s complaints
- 2Ford Focus transmission clutch slips and hesitates45 complaints · 8.9% of this vehicle’s complaints
- 3Automatic transmission shifts unexpectedly or slips40 complaints · 7.9% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #20V331000Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Recall #20V177000Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
- Transmission fails or loses power while drivingFirst signal: Jan 2016
Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 23 crashes, 8 fires, 17 people injured, 0 deaths.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 20 listed problems by system.
Engine & powertrain
- Ford Focus transmission clutch slips and hesitates
- Automatic transmission shifts unexpectedly or slips
- Transmission fails or loses power while driving
7 more problems
Brakes
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Electrical & lights
- Infotainment screen ghost-touches and changes on its own
- Vehicle catches fire from wiring
- Ignition key sticks or will not turn
1 more problem
Airbags, belts & seats
Steering, suspension & tires
- Steering wheel shakes violently at highway speed
- Suspension clunking or rattling noise over bumps
- Power steering cuts out while driving
1 more problem
Body, doors & glass
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2014 | 36 |
| 2015 | 67 |
| 2016 | 85 |
| 2017 | 57 |
| 2018 | 38 |
| 2019 | 99 |
| 2020 | 38 |
| 2021 | 15 |
| 2022 | 10 |
| 2023 | 22 |
| 2024 | 14 |
| 2025 | 17 |
| 2026 (to Oct 2026) | 6 |
| Total | 504 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Rear door latch fails to open or close | 83 | 16% | 11.8× | NHTSA recall #15V246000, #17V210000, #20V177000, #20V331000 |
| Ford Focus transmission clutch slips and hesitates | 45 | 8.9% | 14.7× | |
| Automatic transmission shifts unexpectedly or slips | 40 | 7.9% | – | |
| Transmission fails or loses power while driving | 29 | 5.8% | 9.4× | BrakeNews flag · First signal: Jan 2016 Model estimate of a matched recall within 24 months: 0.7% |
| Transmission shudders during acceleration at low speeds | 27 | 5.4% | – | |
| Head gasket leaks coolant into engine | 19 | 3.8% | – | |
| Manual clutch wears out or fails early | 18 | 3.6% | – | |
| Unintended acceleration despite braking | 16 | 3.2% | – | |
| Airbags fail to deploy in crashes | 15 | 3.0% | – | |
| Steering wheel shakes violently at highway speed | 10 | 2.0% | – | |
| Engine suddenly shuts off while driving | 9 | 1.8% | – | |
| Infotainment screen ghost-touches and changes on its own | 8 | 1.6% | – | |
| Suspension clunking or rattling noise over bumps | 7 | 1.4% | – | |
| Vehicle catches fire from wiring | 6 | 1.2% | – | |
| Fuel pump fails and engine stalls | 6 | 1.2% | – | NHTSA recall #15V005000 |
| Power steering cuts out while driving | 6 | 1.2% | – | |
| Ford Escape engine overheats from coolant intrusion | 5 | 1.0% | – | NHTSA recall #17V209000 |
| Ignition key sticks or will not turn | 4 | 0.8% | – | |
| Tires blow out or tread separates | 4 | 0.8% | – | |
| Door ajar light stays on when closed | 3 | 0.6% | – | NHTSA recall #17V210000, #20V331000 |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #20V331000June 8, 20202,147,323 vehicles affected
latches/locks/linkages: doors: latch
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
NHTSA recall #20V177000March 23, 2020288,110 vehicles affected
latches/locks/linkages: doors: latch
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
NHTSA recall #17V209000March 27, 2017208,584 vehicles affected
engine and engine cooling: engine
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
NHTSA recall #17V210000March 27, 2017191,432 vehicles affected
latches/locks/linkages: doors: latch
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
NHTSA recall #15V246000April 24, 2015456,440 vehicles affected
latches/locks/linkages: doors: latch
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
NHTSA recall #15V005000January 9, 201554,543 vehicles affected
fuel system, gasoline: delivery: fuel pump
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
NHTSA recall #14V402000July 2, 2014175 vehicles affected
fuel system, gasoline: storage
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Fiesta vehicles manufactured October 25, 2013, to February 27, 2014. Due to a manufacturing error, the fuel tank may leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Ford has notified the affected owners. Dealers will replace the fuel tank, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S12.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2014 Ford Fiesta.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN