2004 Ford Escape

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #15V606000September 29, 201557 vehicles affected

  power train: automatic transmission: gear position indication (prndl); power train: automatic transmission: lever and linkage: floor shift

  Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

  If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

  Remedy

  Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

• NHTSA recall #14V165000April 2, 2014348,950 vehicles affected

  structure: frame and members

  Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.

  A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.

• NHTSA recall #12V353000July 26, 2012529,719 vehicles affected

  engine and engine cooling; vehicle speed control: cables

  Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.

  A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.

  Remedy

  Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.

• NHTSA recall #07V156000April 10, 2007446,460 vehicles affected

  service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

  On certain sport utility vehicles equipped with antilock brakes (ABS), the ABS module connector may have missing or dislodged wire seals. This condition could allow contamination to enter the module connector, creating a potential for an electrical short.

  An electrical short might cause an ABS malfunction that would illuminate the ABS warning light, and in some cases, the module may overheat resulting in burning odor, smoke, and/or fire. This condition could occur either when the vehicle ignition switch is in the off position or while the vehicle is being operated.

  Remedy

  Dealers will inspect the wire harness connector to the ABS module for missing or dislodged wire seals, and repair or replace the harness connector as appropriate. The dealer will also inspect the connector on the ABS module and replace it if it is found to be corroded or damaged. The recall began on april 23, 2007. Owners may contact Ford at 1-800-392-3673.

• NHTSA recall #04V602000December 20, 2004262,113 vehicles affected

  latches/locks/linkages: doors: latch

  Certain 2004-2005 sport utility vehicles and certain 2001-2003 sport utiity vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components.' the rear liftgate latching system does not meet the inertia load requirement in one direction.

  If the liftgate is left unlocked, there is the potential that it may open during a crash.

  Remedy

  Dealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. The recall began on march 31, 2005. Owners should contact Ford at 1-800-392-3673.

• NHTSA recall #04V574000December 7, 2004470,245 vehicles affected

  vehicle speed control: cables

  On certain sport utility vehicles built with 3.0L V6 engines, the accelerator cable may prevent the throttle from returning to the idle position.

  An unexpected increase in engine idle speed may increase stopping distance and may result in a vehicle crash.

  Remedy

  Dealers will replace the accelerator cable. The recall began on january 10, 2005. Owners should contact Ford at 1-866-436-7332.

Other model years

• 2001 996
• 2002 1,027
• 2003 558
• 2004
• 2005 1,394
• 2006 464
• 2007 254
• 2008 1,974
• 2009 1,693
• 2010 2,070
• 2011 1,319
• 2012 604
• 2013 2,753
• 2014 2,089
• 2015 1,133
• 2016 1,175
• 2017 2,704
• 2018 1,824
• 2019 599
• 2020 1,619
• 2021 352
• 2022 236
• 2023 102
• 2024 76
• 2025 26