Your vehicle report
2002 Chrysler 300M
The problems owners report. The recalls to check. The evidence behind each.
Your vehicle at a glance
Complaint patterns and official recall records, kept distinct.
- Owner complaints
- 83
- Received Jan 2002 to Jul 2025
Owner reports
Most reported problems
- 1Airbags fail to deploy in crashes7 complaints · 8.4% of this vehicle’s complaints
- 2Automatic transmission shifts unexpectedly or slips5 complaints · 6.0% of this vehicle’s complaints
- 3Seat belt fails to latch or retract4 complaints · 4.8% of this vehicle’s complaints
Official NHTSA records
Recalls to check
- Recall #03V035000On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly.
BrakeNews signals
Flagged complaint patterns
Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.
No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.
How flags are identifiedComplaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 13 crashes, 3 fires, 13 people injured, 1 death.
Explore by system
Where do owners report problems?
Choose an area on the car or a system below to explore the reported problems.
Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.
Showing all 10 listed problems by system.
Engine & powertrain
Brakes
Electrical & lights
Airbags, belts & seats
Steering, suspension & tires
Body, doors & glass
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Driver assistance
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Other
No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.
Complaint history
When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.
Show as a table
| Year | Complaints |
|---|---|
| 2002 | 7 |
| 2003 | 19 |
| 2004 | 5 |
| 2005 | 6 |
| 2006 | 4 |
| 2007 | 6 |
| 2008 | 5 |
| 2009 | 3 |
| 2010 | 1 |
| 2011 | 3 |
| 2012 | 5 |
| 2013 | 4 |
| 2014 | 6 |
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 (to Oct 2026) | 0 |
| Total | 83 |
Problems owners report
Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.
| Problem | Complaints | Share | Share ratio | Status |
|---|---|---|---|---|
| Airbags fail to deploy in crashes | 7 | 8.4% | – | |
| Automatic transmission shifts unexpectedly or slips | 5 | 6.0% | – | |
| Seat belt fails to latch or retract | 4 | 4.8% | – | |
| Headlights dim or fail at night | 4 | 4.8% | – | |
| Vehicle catches fire from wiring | 4 | 4.8% | – | |
| Steering wheel seizes or locks suddenly | 4 | 4.8% | – | |
| Front brake rotors warp and wear early | 4 | 4.8% | – | |
| Horn fails with airbag warning light | 3 | 3.6% | – | |
| Unintended acceleration despite braking | 3 | 3.6% | – | |
| Head gasket leaks coolant into engine | 3 | 3.6% | – |
AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.
Recalls
NHTSA recall #03V035000February 5, 20031,066,000 vehicles affected
seats: front assembly: recliner
On certain passenger vehicles, seat back recliner bolt breakage Can occur resulting in the seat back reclining unexpectedly.
If the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the recliner bolts. Owner notification began on april 23, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Other model years
About this data
NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2002 Chrysler 300M.
Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.
Read the methodology and track record · Check current recalls by VIN