BrakeNewsOwner complaints, read early

Your vehicle report

2024 Chevrolet Trax

The problems owners report. The recalls to check. The evidence behind each.

NHTSA data through October 2026View original NHTSA data Change vehicle

Your vehicle at a glance

Complaint patterns and official recall records, kept distinct.

Owner complaints
180
Received May 2023 to Oct 2026
Official recalls listed
1
Naming this model year; check your VIN for applicability
BrakeNews flagged problems
2
Statistical signals, not official defect findings or recalls

Owner reports

Most reported problems

  1. 1
    Headlights dim or fail at night16 complaints · 8.9% of this vehicle’s complaints
  2. 2
    Vehicle catches fire from wiring12 complaints · 6.7% of this vehicle’s complaints
  3. 3
    Infotainment screen ghost-touches and changes on its own11 complaints · 6.1% of this vehicle’s complaints
See all reported problems

Official NHTSA records

Recalls to check

  • Recall #23V744000General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
View recall details

BrakeNews signals

Flagged complaint patterns

Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.

How flags are identified

Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 9 crashes, 8 fires, 17 people injured, 0 deaths.

Explore by system

Where do owners report problems?

Choose an area on the car or a system below to explore the reported problems.

Schematic car with five system shortcutsGeneric side view, with the front on the left. Numbered links explore engine, brakes, steering, electrical, and body complaints. Text controls below provide the same choices.12345FRONTSCHEMATIC VIEW

Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.

View selected problems

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Complaints received about the 2024 Chevrolet Trax
14
Show as a table
MonthComplaints
May 20233
June 20231
July 20231
August 20231
September 20232
October 20232
November 20235
December 20230
January 20243
February 20246
March 20244
April 20245
May 20244
June 20246
July 20247
August 20247
September 20242
October 20244
November 20242
December 20240
January 20252
February 20251
March 20255
April 20257
May 20257
June 20252
July 20255
August 20253
September 20253
October 20259
November 20257
December 20252
January 20267
February 20262
March 202614
April 20268
May 20262
June 20265
July 20265
August 20268
September 20266
October 20265
Total180

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

ProblemComplaintsShareShare ratioStatus
Headlights dim or fail at night168.9%–
Vehicle catches fire from wiring126.7%3.9×BrakeNews flag · First signal: Aug 2024
Model estimate of a matched recall within 24 months: 4.2%
Infotainment screen ghost-touches and changes on its own116.1%4.1×
Instrument cluster or speedometer fails116.1%10.8×NHTSA recall #23V744000
Windshield wipers work intermittently or fail63.3%12.4×
Unintended acceleration despite braking63.3%1.6×
Engine knocking from rod or main bearings63.3%2.5×
Airbags fail to deploy in crashes52.8%2.4×
Check engine light comes on repeatedly52.8%1.4×
Air conditioner blows hot air or fails52.8%–
Power window regulator fails and window drops42.2%–
Engine suddenly shuts off while driving42.2%1.2×
Power steering cuts out while driving42.2%2.1×BrakeNews flag · First signal: Oct 2026 · Recent surge
Model estimate of a matched recall within 24 months: 2.9%
Seat belt fails to latch or retract31.7%–
Dashboard melts, becomes sticky and glares31.7%–
Rearview backup camera fails or goes black31.7%–
Head gasket leaks coolant into engine31.7%0.8×
Automatic emergency braking applies without reason31.7%–
Vehicle suddenly loses engine power at speed31.7%3.4×

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

  • NHTSA recall #23V744000November 6, 202360,154 vehicles affected

    electrical system: instrument cluster/panel

    General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

    A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

    Remedy

    The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Other model years

About this data

NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2024 Chevrolet Trax.

Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.

Read the methodology and track record · Check current recalls by VIN