BrakeNewsOwner complaints, read early

Your vehicle report

2023 Chevrolet Silverado 2500

The problems owners report. The recalls to check. The evidence behind each.

NHTSA data through October 2026View original NHTSA data Change vehicle

Your vehicle at a glance

Complaint patterns and official recall records, kept distinct.

Owner complaints
47
Received Apr 2023 to Sep 2026
Official recalls listed
1
Naming this model year; check your VIN for applicability
BrakeNews flagged problems
2
Statistical signals, not official defect findings or recalls

Owner reports

Most reported problems

  1. 1
    Gear shifter fails to register Park5 complaints · 11% of this vehicle’s complaints
  2. 2
    Ignition key sticks or will not turn3 complaints · 6.4% of this vehicle’s complaints
  3. 3
    Chevrolet Silverado loses power and hesitates3 complaints · 6.4% of this vehicle’s complaints
See all reported problems

Official NHTSA records

Recalls to check

  • Recall #24V060000General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
View recall details

BrakeNews signals

Flagged complaint patterns

Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.

How flags are identified

Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 0 crashes, 2 fires, 1 person injured, 0 deaths.

Explore by system

Where do owners report problems?

Choose an area on the car or a system below to explore the reported problems.

Schematic car with five system shortcutsGeneric side view, with the front on the left. Numbered links explore engine, brakes, steering, electrical, and body complaints. Text controls below provide the same choices.12345FRONTSCHEMATIC VIEW

Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.

View selected problems

Showing all 3 listed problems by system.

Engine & powertrain

Brakes

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Electrical & lights

Airbags, belts & seats

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Steering, suspension & tires

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Body, doors & glass

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Driver assistance

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Other

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Complaints received about the 2023 Chevrolet Silverado 2500
6
Show as a table
MonthComplaints
April 20231
May 20231
June 20231
July 20230
August 20230
September 20230
October 20230
November 20230
December 20230
January 20240
February 20242
March 20240
April 20242
May 20240
June 20242
July 20240
August 20240
September 20242
October 20241
November 20242
December 20240
January 20252
February 20250
March 20251
April 20252
May 20251
June 20251
July 20256
August 20250
September 20251
October 20251
November 20250
December 20250
January 20262
February 20261
March 20265
April 20262
May 20262
June 20261
July 20262
August 20261
September 20262
October 20260
Total47

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

ProblemComplaintsShareShare ratioStatus
Gear shifter fails to register Park511%17.1×BrakeNews flag · First signal: Mar 2026
Model estimate of a matched recall within 24 months: 2.3%
Ignition key sticks or will not turn36.4%15.1×
Chevrolet Silverado loses power and hesitates36.4%7.7×BrakeNews flag · First signal: Jul 2026
Model estimate of a matched recall within 24 months: 2.1%

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

  • NHTSA recall #24V060000February 1, 2024570,434 vehicles affected

    latches/locks/linkages: tailgate: latch

    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

    An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Remedy

    Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Other model years

About this data

NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2023 Chevrolet Silverado 2500.

Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.

Read the methodology and track record · Check current recalls by VIN