2012 Chevrolet Captiva Sport

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

• NHTSA recall #12V301000June 28, 20122,070 vehicles affected

  parking brake

  General motors LLC (gm) is recalling certain model year 2012 Chevrolet Captiva Sport passenger vehicles manufactured from april 26, 2012, through may 17, 2012. These vehicles fail to conform to the park brake performance requirements federal motor vehicle safety standard no. 135, "light vehicle brake systems." the park brake cable may not be fully seated in its connector and may separate from the connector. If this occurs, the park brake will become inoperative and will not hold the vehicle.

  If the vehicle is on an uneven surface, this could result in unintended vehicle movement and a crash.

  Remedy

  Gm will notify owners, and dealers will inspect and ensure that the park brake cables are connected and secure free of charge. The safety recall began on july 27, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

• NHTSA recall #11V591000December 19, 20113,150 vehicles affected

  steering: hydraulic power assist: power steering fluid

  General motors (gm) is recalling certain model year 2011-2012 Chevrolet Captiva vehicles manufactured from october 2, 2009, through april 21, 2011. Driving the vehicle with the transmission in manual mode and in first gear causes the engine and power steering pump to operate at higher speed than is typical. Increased pump speed generates heat that is transferred to the power steering fluid and Can result in power steering fluid temperatures that approach the power steering pump reservoir’s melting point.

  After prolonged exposure to elevated fluid temperatures, the reservoir may leak. Leaking fluid, in the presence of an ignition source, may result in a fire.

  Remedy

  Gm will notify owners and dealers will replace the power steering fluid cooler with an improved version, free of charge. An advisory letter to customers, along with instructions, will be mailed in january 2012. When parts become available, gm will send another letter asking customer to take their vehicle to a gm dealer to have the repairs performed. Gm anticipates parts will be available in march 2012. Owners may contact Chevrolet at 1-800-630-2438.