BrakeNewsOwner complaints, read early

Your vehicle report

2024 Buick Encore GX

The problems owners report. The recalls to check. The evidence behind each.

NHTSA data through October 2026View original NHTSA data Change vehicle

Your vehicle at a glance

Complaint patterns and official recall records, kept distinct.

Owner complaints
34
Received Dec 2023 to Oct 2026
Official recalls listed
2
Naming this model year; check your VIN for applicability
BrakeNews flagged problems
0
Statistical signals, not official defect findings or recalls

Owner reports

Most reported problems

  1. 1
    Infotainment screen ghost-touches and changes on its own6 complaints · 18% of this vehicle’s complaints
  2. 2
    Instrument cluster or speedometer fails5 complaints · 15% of this vehicle’s complaints
  3. 3
    Rearview backup camera fails or goes black3 complaints · 8.8% of this vehicle’s complaints
See all reported problems

Official NHTSA records

Recalls to check

  • Recall #26V539000General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.
  • Recall #23V744000General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
View recall details

BrakeNews signals

Flagged complaint patterns

Unusual complaint patterns with no matched recall yet. A flag does not mean a recall will happen.

No problems currently meet BrakeNews’s flagging criteria. This is not a safety rating.

How flags are identified

Complaint counts reflect reports submitted to NHTSA, not failure rates or a reliability ranking. Reported in these complaints: 0 crashes, 0 fires, 0 people injured, 0 deaths.

Explore by system

Where do owners report problems?

Choose an area on the car or a system below to explore the reported problems.

Schematic car with five system shortcutsGeneric side view, with the front on the left. Numbered links explore engine, brakes, steering, electrical, and body complaints. Text controls below provide the same choices.12345FRONTSCHEMATIC VIEW

Illustrative only; not this vehicle’s exact design. Areas represent complaint categories, not confirmed defective parts.

View selected problems

Showing all 3 listed problems by system.

Engine & powertrain

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Brakes

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Electrical & lights

Airbags, belts & seats

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Steering, suspension & tires

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Body, doors & glass

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Driver assistance

Other

No problems in this category meet this page’s listing criteria. This does not establish that the system is free of problems.

Complaint history

When NHTSA received these reports. Changes in reporting alone do not establish a change in failure rates.

Complaints received about the 2024 Buick Encore GX
4
Show as a table
MonthComplaints
December 20231
January 20240
February 20240
March 20241
April 20241
May 20240
June 20241
July 20240
August 20241
September 20241
October 20242
November 20240
December 20241
January 20251
February 20250
March 20250
April 20250
May 20251
June 20250
July 20251
August 20251
September 20253
October 20251
November 20253
December 20250
January 20261
February 20260
March 20260
April 20261
May 20262
June 20261
July 20262
August 20264
September 20260
October 20263
Total34

Problems owners report

Listed groups have at least 3 complaints. The page includes the 20 largest groups plus any additional flagged groups; some complaints are not assigned to a group.

ProblemComplaintsShareShare ratioStatus
Infotainment screen ghost-touches and changes on its own618%7.8×
Instrument cluster or speedometer fails515%21.5×NHTSA recall #23V744000
Rearview backup camera fails or goes black38.8%3.3×NHTSA recall #26V539000

AI groups complaints by meaning; the groups are approximate. Share ratio compares the problem’s share of this vehicle’s complaints with its share on other vehicles over the last 24 months (shown from 3 recent complaints). A 2× ratio means twice the complaint share, not twice the failure risk. Flags mark unusual shares or recent surges after an AI review of the complaint content. “First signal” does not mean the pattern has persisted continuously.How recall estimates are calculated.

Recalls

  • NHTSA recall #26V539000August 20, 2026306,511 vehicles affected

    back over prevention: sensing system: camera

    General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.

    A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy

    Dealers will inspect and replace the rearview camera, if necessary, free of charge. Letters informing owners of the safety risk were mailed September 17, 2026. Another letter will be mailed once the parts are available. Owners may contact Chevrolet customer service at 1-800-222-1020 or Buick customer service at 1-800-521-7300. GM's number for this recall is A262554900. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 20, 2026.

  • NHTSA recall #23V744000November 6, 202360,154 vehicles affected

    electrical system: instrument cluster/panel

    General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

    A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

    Remedy

    The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Other model years

About this data

NHTSA complaints and recalls through October 2026. Complaints are counted once each, however many components they name. Original complaints are on NHTSA's page for the 2024 Buick Encore GX.

Problem groups are formed by AI and may be approximate. BrakeNews flags unusual complaint patterns; they are not official defect findings. Investigation reports are written and checked by AI, with no human review. Owner reports do not establish that a defect exists.

Read the methodology and track record · Check current recalls by VIN